How to prevent customers from canceling membership?

Question: How to prevent customers from canceling membership?

Solution:

    As a store admin, if you don’t want to allow your members to cancel membership on their own then you can do a required setting in the app for that. Follow the below-mentioned steps for guidance –

    1. Log in to your Shopify store and navigate to Apps > AAA Membership Subscription.

    2. In the app, go to the Settings page from the left navigation menu.

    3. Now, enable an option Allow Members to cancel membership and save/submit it.

     

    restrict-canceling

     

    4. After saving this setting, members will see a Not Allowed button instead of canceling link in the Cancel membership column of the membership details table.

    restrict-canceling-1

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