How Advisors Can Leverage VDR Software to Improve Client Outcomes

How Advisors Can Leverage VDR Software to Improve Client Outcomes
Aug 30, 2024 AAAadmin

VDR software provides a safe and encrypted environment for sharing sensitive documents with multiple parties. It is commonly used during M&A due diligence, but also for bankruptcy, fundraising, and many other business transactions that require document sharing. It’s essential that advisors are aware of how to use VDR technology to improve the results of their clients.

Requesting performance and reliability data is vital like it is with any other tech stack. Look for details on average uptime, interruptions, and delays. In addition, it’s a good idea examine third-party security certifications like SOC. These certifications provide independent confirmation that the VDR partner has taken all the necessary steps to safeguard the data of its customers.

A reputable VDR will also provide professional customer service via various channels. Look for live chat within the app, phone and email assistance that is available in several languages, as well with training videos, dedicated teams, and managers. In contrast to physical data rooms, most modern providers are accessible all hours of the day.

Think about how the VDR was designed with your client’s needs in mind. Does it have an easy-to-use user interface that is clean and easy to use? Does it support bulk uploads and downloading? Does it allow you to quickly access the most frequently used documents and search for specific keywords? These features can make your customers experience less stressful and help them save time during the deal.

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